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Craig's Verification Tips

Measure a Trainee’s Progress

Categories :2015 Archive , Managing , Staff

Metrics Provide Trainees with Direction Last month I discussed the importance of training your verification staff using a plan and passion. This month’s tip is the fourth excerpt from my Denver NAPBS 2014 presentation called “Managing a Verification Department“. As a sailor, knowing my position on a chart tells me where I am on the […]

Training New Verification Staff

Categories :2015 Archive , Managing , Staff

 A Scalable Model for Training New Verification Staff Last month I discussed the importance of assessment tests for selecting suitable verification staff members. This month’s tip is the third excerpt from my Denver NAPBS 2014 presentation about managing a verification department in a background screening firm or consumer reporting agency (CRA). Old School: Let Me Hold […]

Qualifying and Training Staff Makes Your Verification Department Effective

Categories :2014 Archive , Managing

Qualifying and Training Verification Staff Last month I discussed the importance of recruiting and qualifying verification staff. This month’s tip is the second excerpt from my Denver NAPBS 2014 presentation, about the importance of qualifying and training verification staff. A Little Research Goes A Long Way Earlier this year, ReferencePro had its entire verification staff […]

Recruiting and Qualifying Staff Makes Your Verification Department Effective

Categories :Managing , Staff

A Holistic Approach to Managing Over the next eight months, I will publish one element of my Denver NAPBS 2014 talk each month. The presentation was very well received and I want you to have the same benefit that others received. Last month’s tip started the theme that I continue with today – managing the verification department.  Last month I […]