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Craig's Verification Tips

Medical Staff Credentialing Needs Modernization

Categories :Craigs Tips

By Hugh Greeley When verifying the credentials of health care professionals, we must begin to recognize that we no longer live in the world of snail mail and telephones. This is the age of computers and the Internet. It’s an age when any of us can travel to the four corners of the world and […]

Make Customer Issues Your Zen Master

Craig Caddell is a noted screening industry expert on verification and reference operations. There are a lot of little things that can go sideways in the verification process: not calling back at the right time, not picking up the phone when someone wants to give you a reference interview, chasing the wrong person for the […]